Laundryheap offers quick and reliable laundry, dry cleaning, and ironing services with free pick-up and delivery across most of New York City.
Laundryheap is about to be your family’s new superhero. With free and flexible pick-up and delivery options, this lifesaver of a service tackles laundry, dry cleaning, and ironing for families across Manhattan, Brooklyn, Queens, and the Bronx. I had the opportunity to give it a try, just as I was scrambling to pack for all four members of my family before a long weekend away, and couldn’t have bagged up our used bath towels and a week’s worth of my husband’s dress shirts any faster.
Read on for my experience with Laundryheap, plus answers to some frequently asked questions. And don’t miss the chance to get 25% off your first three orders with an exclusive code for Mommy Poppins readers.
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What services does Laundryheap offer?
Laundryheap offers laundry, dry cleaning, and wash and iron. For large and bulky items like comforters and blankets, there’s also a custom cleaning option. See the full list of services here.
How long does it take?
Laundry is returned in 24 hours and dry cleaning is returned in as little as 48 hours. Note that large and bulky items require some additional time. When scheduling your delivery, you’ll see all available options based on expected turnaround time.
How do I book my pick-up and delivery?
Booking is super easy and can be done on the Laundryheap website or app. Just enter your pickup point–whether that’s your home, office, or otherwise–choose from flexible 2-hour pick up and collection slots, then select your services. You’ll receive real-time pickup and delivery alerts, and can reschedule your delivery at any time if plans change.
I sent our laundry out the day before heading out of town and loved that I could delay delivery until we returned a few days later. Not to mention coming home to a bunch of clean laundry is a dream!
What does it cost to use Laundryheap?
Laundry is priced by weight, while wash and iron, dry cleaning, and bulky items are priced by item. See a complete list of prices and use the price estimator tool to calculate what your services will cost. While there is an order minimum of $35, I love that you’re not required to pay membership or subscription fees. You have the option to schedule recurring services, but you can also simply use the service as needed.
Are there ways to save money on laundry and dry cleaning services?
For a limited time, get 25% off your first three orders with the code Mommy25!
There’s also a subscription option, Laundryheap+, which will undoubtedly save you money if you plan to use the service regularly. It eliminates service fees and can be shared with a friend at no additional cost.
Another way to save is by purchasing prepaid packs. They allow you to pay a bulk price at a discounted rate. You’ll find the prepaid packs available in your area when you click into a specific service from the price and services page.
Refer-a-friend and student discounts are also available. And, if you create an account, you’ll likely see other promotional codes from time-to-time.
Where will my items be washed and dry cleaned?
Laundryheap actually partners with local facilities, which supports neighborhood businesses and minimizes carbon emissions from transport. A real win win if you ask me!
What happens if there’s an issue with my order?
Laundryheap is really dedicated to top-notch service. If you aren’t happy with your cleaning results–or in the rare event that an item gets damaged or goes missing–you can easily submit a claim so that customer service can look into the issue and make it right.
What sets Laundryheap apart?
While this was my first experience with on-demand laundry and dry cleaning, I can confidently say that Laundryheap was easy, efficient, and extremely helpful in an about-to-leave-on-a-trip bind!
Booking services was simple, and real-time tracking made pickup and delivery to my apartment a breeze. The delivery people were kind and helpful, transfering all my laundry and dry cleaning into their reusable bags at pickup and carefully marking them to ensure the right services. My laundry was returned flawlessly folded and my husband’s dry cleaning was perfectly pressed, hung, and bagged, just like you would get it from your local dry cleaner. And, of course, I saved myself the time I needed to finish packing and get my kids out the door for our trip right on time.
I can absolutely see my family using Laundryheap again, especially in a time crunch–and for all of our blankets and comforters that will never fit in a standard washer dryer!
How do I get started with Laundryheap?
Just head to the Laundryheap website or download the app in the App Store or Google Play, and schedule your first collection.
* Code is valid till 31st January 2025. Cannot be used in conjunction with any other offer. Code can be applied on 3 different orders (once per order).
Photo courtesy of Laundryheap